Frequently Asked Questions:
I didn’t receive my wire, what do I do?

Please allow up to 10 days for a wire to settle into your bank account. If you haven’t received your wire within 10 days after the “paid date” (which shows up in your payout history) please submit a support ticket. Please allow at least 10 days for wires to settle. Tickets received about not received wires that have been send less than 10 days ago will not be addressed.



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